Resources and Crisis Support
The resources below offer a variety of supports that either provide help, guidance or just someone to talk to. You can browse them by clicking on the buttons which will guide you to a certain section or by scrolling through the page.
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If you have an emergency call 911.
Wellness Apps
Problem solving and coping tool developed by the Royal Ottawa. Helpful for students feeling stressed out.
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Scientifically proven strategies based on Cognitive Behavioral Therapy for relaxation, mindfulness, and anxiety relief.

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External Community Support
1 Call 1 Click: 613-260-2360 or 1-877-377-7775
Coordinated service hub for families and youth to get support for their mental health (all levels, from minor to severe needs)
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Counselling Connect: Book calls on website
Immediate support and counselling for everyone (available in French).
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Catholic Centre for Immigrants: 613-232-9634
Help for newcomers in Ottawa.
Crossroads Children’s Centre 613-723-1623 (appointments offered virtually)
Mental health services for children (ages 12 and under).
Family Services Ottawa 613-725-3601
Counselling by phone for everyone.
Immigrant Women’s Services: 613-729-3145
Services for immigrant and racialized women.
Inuuqatigiit Center for Children, Youth and Families: 613-744-3133
Sevices for Inuit children, youth and families.
Jaku Konbit: 613-567-0600 or email: admin@jakukonbit.com
Support and services for black youth and families.
LGBTTQQ2SI Youthline: 647-694-4275 (chat: www.youthline.ca or email: askus@youthline.ca, Sunday-Friday 4:00-9:30pm)
Peer support, referral & resources for youth ages 29 and under.
Métis Nation of Ontario: 613-748-1880 ex 302 (Community Wellness Coordinator)
Support, services and programs for Métis people in Ontario.
OCISO: (staff working remotely) 613-725-5671 ex 316 or email: info@ociso.org
Support and services for immigrants in over 50 languages.
Rideauwood Addictions and Family Services: 613-724-4881
Support for substance use, behavioural addictions and mental health issues.
Somali Centre for Family Services: 613-526-2075
Services and programs for newcomers, multi-ethnic communities and vulnerable populations in need.'
Telehealth - Toll-free: 1-866-797-0000
A ministry of Ontario hotline where you can call and speak to a nurse, confidentially, about any health concerns you have.
Wabano Centre: 613-748-0657
Support for all Indigenous people.
Walk-In Counselling Clinic: 613-755-2277 (central phone, call during clinic hours)
Immediate and free counselling with qualified Registered Counsellors for everyone.
Western Ottawa Community Resource Centre Counselling: 613-591-3686
The WOCRC provides short-term counselling services (6-8 sessions), crisis walk-in, phone support, and information and referrals to all members of the Kanata, West Carleton and Goulbourn population.
YouTurn Youth Support Services: 613-789-0123
Intensive support and services for youth (12-24) and their families.
Youth Services Bureau: 613-260-2360 or 1-877-377-7775
Mental Health Walk-in clinic and additional supports






Covid Related Resources


How to support student mental health during the COVID-19 pandemic?:
School Mental Health Ontario (SMHO) has compiled tips and resources on this topic.
COVID-19 and Mental Health @ Work:
For employees experiencing worry, anxiety or stress during this outbreak, the Government of Canada’s Centre of Expertise on Mental Health in the Workplace has created this resource.
How to manage anxiety during the COVID-19 outbreak:
A Q&A with Clinical Psychologist Dr. Brooke P. Halpern, Psy.D., J.D.
Mental Health and the COVID-19 Pandemic:
The Centre for Addiction and Mental Health (CAMH) have a detailed FAQs page.
Crisis Lines
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Distress Centre Ottawa & Region: 613-238-3311
Ottawa mental health support and resources, 24 hours a day, 7 days a week.
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Youth Services Bureau: 613-260-2360 or 1-877-377-777524/7 Crisis Line or Chat.
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Tel-Aide: 613 741-6433 (Ottawa), 819 775-3223 (Outaouais), 1 800 567-9699French crisis line and chat
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Unsafe At Home Ottawa: 613-704-5535Support for violence & abuse. Text from 8:30am to midnight.
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Kids Help Phone offers 24/7, confidential nation-wide support service. You can call them at 1-800-668-6868, text or online chat.
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Black Youth Helpline: 1-833-294-8650.Every day from 9am-10pm
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